How to get care

When is hospice care appropriate?

  • Hospice care is appropriate at the stage when a progressive incurable illness has been diagnosed. For children under 12 visit the paedspal website. 
  • Care can be provided alongside medical treatment, and also when curative treatment is no longer available. The goal is to enable the patient to live as comfortably and actively for as long as possible.

What is the referral procedure?

  • The referral process takes time and there is often a waiting list. Therefore, contact with St Luke’s Combined Hospices should preferably be sooner rather than later.
  • It’s important to understand that first contact with St Luke’s Combined Hospices should not be as an ‘emergency service’. Rather it is a considered, and long-term, holistic care service designed for the specific needs of each individual patient and their family.

What is the admission criteria?

  • St Luke’s Combined Hospices has two admission criteria;
    • The area in which you reside (all of Cape Town exception the Northern suburbs which is covered by Tygerberg Hospice.
    • The illness which you are suffering from.

Which illnesses qualify for hospice care?

  • Cancer
  • End-stage incurable heart, lung, liver and kidney diseases
  • Neurological issues such as Motor Neurone Disease
  • If a patient doesn’t fall within St Luke’s Combined Hospices criteria, they will be referred to other appropriate help and support systems. Exclusions include:
    • Stroke
    • Alzheimer’s
    • Dementia
    • Dialysis patients
    • Psychosis
    • Alcohol or drug withdrawal

Where is hospice care available?

  • The majority of care is given in the patient’s home.
  • Our specialised nursing sisters visit regularly, and a 24-hour telephonic assistance service is available to our patients.
  • Our in-patient unit is also available for short stays, a maximum of 14 days, if the stabilisation of pain and symptoms is required, or if the family and caregivers need a respite period.
  • Carers are also given information, practical help, and support where needed.

 Who decides to initiate hospice care?

  • It may be the patient’s doctor who suggests a referral. But the primary decision maker is the patient, or the patient’s family, who must indicate consent.

What happens next?

  • Application forms can be downloaded from our website [see below], to be completed and signed by the patient and submitted to St Luke’s Combined Hospices.
  • Medical forms are completed by the doctor, providing as much information as possible and submitted to St Luke’s Combined Hospices. Please try to complete the whole form, as missing details may result in delays.
  • St Luke’s Combined Hospices will acknowledge receipt of the application.
  • The application will be reviewed by the interdisciplinary team to ensure that the needs fall within the scope of our expertise and resources.
  • More information on referrals is available by calling St Luke’s Combined Hospices on 021 797 5335.

What happens after approval?

  • A specialist nursing sister will visit the patient and family at the earliest opportunity to meet, establish a relationship, and make an assessment.
  • Care will begin at the discretion of the patient and family.

What can you expect from hospice care?

  • Quality palliative care and support for the patient by an interdisciplinary team of doctors, nurses, social workers and counsellors, which covers physical, emotional, social and spiritual needs.
  • Bereavement support (on request from families) following the loss of your loved ones.

Application forms

Referral Guidelines  Patient Referral Form  Medical Referral Form

200-125 300-115 200-105 200-310 640-911 300-075 300-320 300-360 642-998 QV_DEVELOPER_01 400-101 700-501 117-201 70-696 700-505 600-199 400-351 300-207 TE0-141 100-105 300-101 300-206 300-070 70-417 210-260 210-060 200-355 300-208 CISSP 300-135 210-065 300-209 70-243 70-480 CCA-500 2V0-621D 210-451 400-051 E05-001 1Z0-052 70-410 640-916 VMCE_V9 810-403 070-464 070-243 700-802 70-246 FCBA GPHR DEV-401 C2090-610 SY0-401 712-50 ADM-201 700-039 312-50 MA0-101 648-244 SK0-004 ASF 70-494 70-673 500-005 1Z0-060 C9560-503 640-875 N10-006 98-367 70-534 NS0-505 70-342 CHFP 070-410 640-878 1V0-603 1Z0-804 C8010-250 312-50V9 C2150-508 98-368 CLOUDF 70-411 70-461 220-901 70-488 070-341 PK0-003 E20-547 70-412 70-686 500-285 CISM 101-400 102-400 PDM_2002001060 JN0-100 642-883 CAP 070-347

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